Frontier Movers
Straight answers about quotes, hourly and flat-rate pricing, getting ready for moving day, and the services Frontier provides across the Phoenix Valley.
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Plus CashIf your question is not answered here, call 623-374-5696 and ask. More detailed guides are in the Learning Center. For what to review before your move, see Your Moving Rights & Responsibilities.
Use the guaranteed flat-rate quote form. It asks for your move date, your pickup and delivery ZIP codes, access details such as stairs, elevators and carrying distance, and a reasonably accurate inventory of what is moving. Frontier reviews those details and prepares your quote, and you can choose to receive it by email or phone call. You are also welcome to call 623-374-5696 and go through it with us.
Hourly moving is billed for the time your crew works, and standard hourly service includes two experienced movers, the Frontier truck you select, moving pads and basic moving equipment. A guaranteed flat-rate quote is priced from your inventory and move conditions instead, so the price does not change with the clock.
The clock starts when the crew arrives at your move and stops when the move is complete and the equipment is back on the truck. After the minimum, time is billed in half-hour increments. Full details are on the hourly rates page.
Getting the crew and equipment to your move is covered by the one-time trip charge rather than by the hourly clock, so you are not paying labor time while we drive to you. Once the crew arrives and signs you in, the clock runs until the move is complete, including driving between your pickup and delivery locations and any additional stops. On a guaranteed flat-rate move, drive time and traffic are already built into the price.
It is a single, separate, visible charge that covers getting the crew and equipment to your move, and it is based on the move locations rather than hidden in the hourly rate. Locations outside Frontier's standard service area can carry a higher trip charge. See the hourly rates page.
Yes. The minimum depends on crew size: 2 hours for 2 movers, 3 hours for 3 movers and 4 hours for 4 movers. Time after the minimum is billed in half-hour increments, and current rates are listed on the hourly rates page. Labor-only work is billed at the 20' truck hourly rates with the same crew-size minimums.
No. Frontier does not currently offer coupons. Pricing is either the published hourly rates for your move date, or a guaranteed flat-rate quote built from your inventory.
As early as you reasonably can. Summer months, weekends and the end of the month fill up first, and hourly rates are date-based, so the date you choose can affect both availability and price. Frontier confirms availability for your date directly — call 623-374-5696 or start a quote.
Have boxes packed, closed and labelled, check parking and access at both addresses, and have paperwork finalised and keys in hand. Our moving preparation checklist walks through the rest. The more that is ready before the crew arrives, the faster an hourly move goes.
Usually, yes. Clothing, linens and other soft, lightweight contents may stay in dresser drawers. Frontier recommends emptying dresser drawers when it is practical, but does not require it when the drawers hold only soft items. Heavy or breakable contents should come out. There is more detail in can you leave clothes in a dresser when moving.
Yes. Nightstands, desk drawers, and cabinets and similar storage furniture should be completely emptied and packed into boxes before moving day.
It depends on the size. A two-drawer file cabinet can sometimes stay loaded. Four-drawer and larger file cabinets should be emptied before the crew arrives.
Yes. Moving pads and basic moving equipment are part of standard hourly service, and the crew uses them as needed to protect your furniture. They are listed in what is included on the hourly rates page.
Yes. Shrink wrap is available as an optional material. When used, it is itemized separately and included in the total move cost, and time spent applying it is billed at the normal hourly rate. Moving pads, carpet-wrapped dollies and carpet-lined truck walls are included on every job. Other consumable packing materials such as boxes, tape and paper are also itemized separately rather than being built into the hourly labor rate.
Yes. Tell the crew where each item goes and they will place it there, and they will normally walk through the new home with you on arrival.
For many items, yes — the quote form lets you choose whether you will have an item disassembled, or whether Frontier handles disassembly, or disassembly and reassembly. Some items have their own rules: a pool table is moved only when it has been fully disassembled before Frontier arrives, and Frontier does not disassemble home gyms. List anything like that on your quote so it can be planned properly.
Yes. Boxes, tape, paper, shrink wrap and similar materials are available. When used, they are itemized separately and included in the total move cost rather than being built into the hourly labor rate. Let Frontier know in advance what you expect to need so the crew brings it.
Frontier safely loads, transports and unloads appliances and places them in the correct room. Disconnecting and reconnecting is a third-party service and should be handled before and after the move. If an appliance is still connected when the crew arrives, they can disconnect water and electric lines only after you sign a release accepting responsibility; Frontier never disconnects gas and does not reconnect appliances. See moving appliances.
On local moves, plants can often travel, and heat is the real risk in Arizona: a plant left in a hot vehicle can go into shock quickly. On longer moves, federal household goods rules generally do not allow carriers to transport perishables such as plants except on shorter trips. Our moving with plants guide covers how to prepare them.
Yes, for selected items. Pianos, grandfather clocks, safes and certain oversized items are specialty items and may carry a separate handling surcharge, and some have limits — pianos are not moved on stairs. Add the item to your quote so it is planned and priced accurately.
Yes. Labor-only moving covers loading or unloading a truck or container, moving within the same building, rearranging furniture, clearing rooms for new flooring, storage-unit work and help alongside a van line. It is billed at Frontier's 20' truck hourly rates for your crew size, with the same crew-size minimums.
Yes — managed warehouse storage, not public self-storage. Frontier controls access and handles moving your goods in and out, space is designated around your inventory, and storage can run from an overnight gap to monthly and longer transitions, subject to availability.
Yes. Apartment and condo moving is planned around stairs, elevators, parking and access. Frontier also handles selected commercial and specialty projects such as staging, contractor support, classroom and facility work and recurring accounts. The full list is on moving services.
Phoenix and the North Valley are Frontier's strongest local service area, with established service across selected Phoenix metro communities — see Phoenix metro moving areas. Frontier also provides direct regional moving between the Phoenix Valley and destinations across Arizona, Nevada and Southern California.
Tell Frontier what you are moving and get a guaranteed flat-rate quote, or call and talk it through with the same family-owned company that has served the Valley since 2002.